Excellent professional service all around. They had me at my telephone conversation with Angela, she was warm, nonjudgmental and even made me laugh even though I was upset about my mice situation. She put me at ease from the start. I was able to get a prompt appointment with Billy. He was thorough, caring and most important effective. It has been almost 4 months, yes this review is long overdue, and we continue to be clear of our problem. And their fees were also reasonable as well. I am very grateful to them and recommend them highly.